Privacy Policy

JobSpecCheck is operated by Helton Labs LLC ("Helton Labs," "we," "our," or "us"), which is committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered job specification auditing platform.

By using JobSpecCheck, you agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Personal Information

We collect information you provide directly to us, including:

• Account information (name, email address, username, password)
• Company information (company name, job title, industry)
• Payment information (processed securely through Stripe)
• Communication data (support requests, feedback)
• Profile preferences and settings

Usage Information

We automatically collect information about how you use our services:

• Job specification content you submit for analysis
• API usage data and patterns
• Feature usage and interaction data
• Log files and analytics data
• Device and browser information

Technical Information

• IP addresses and location data
• Cookies and tracking technologies
• Performance and error data
• Security event logs

We use your information for the following purposes:

Service Provision

• Process and analyze job specifications using AI
• Provide bias detection and compliance checking
• Generate improvement recommendations
• Maintain and improve our AI models
• Provide customer support

Account Management

• Create and maintain user accounts
• Process payments and billing
• Send important service notifications
• Authenticate users and prevent fraud

Product Improvement

• Analyze usage patterns to improve features
• Conduct research and development
• Train and improve AI models (using anonymized data)
• Monitor system performance and security

We do not sell your personal information. We may share information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform:

• OpenAI (for AI processing and analysis)
• Stripe (for payment processing)
• Cloud hosting providers (AWS, Google Cloud)
• Analytics and monitoring services

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Enforce our terms of service
• Prevent fraud or abuse

Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred as part of the business assets.

We implement comprehensive security measures to protect your information:

Technical Safeguards

• End-to-end encryption for data transmission
• Strong encryption for data at rest
• Secure API endpoints with authentication
• Regular security audits and penetration testing
• Multi-factor authentication support

Operational Safeguards

• Access controls and least-privilege principles
• Employee security training and background checks
• Incident response and breach notification procedures
• Regular backups and disaster recovery planning

Compliance Standards

• GDPR compliance for EU users
• CCPA compliance for California residents
• Industry-standard security practices

We retain your information only as long as necessary for the purposes outlined in this policy:

• Account Data: Retained while your account is active and for 90 days after deletion
• Job Specification Content: Retained for 30 days after processing, then anonymized
• Usage Analytics: Aggregated data retained indefinitely for product improvement
• Payment Records: Retained for 7 years for legal and tax compliance
• Support Communications: Retained for 2 years for quality assurance

You can request deletion of your data at any time through your account settings or by contacting support.

Depending on your location, you may have the following rights regarding your personal information:

Universal Rights

• Access: Request a copy of your personal information
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format

EU Residents (GDPR)

• Right to restrict processing
• Right to object to processing
• Right to withdraw consent
• Right to lodge complaints with supervisory authorities

California Residents (CCPA)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell personal information)
• Right to non-discrimination

To exercise these rights, please contact our support team through your dashboard.

We use cookies and similar technologies to enhance your experience:

Types of Cookies

• Essential Cookies: Required for basic site functionality
• Authentication Cookies: Keep you logged in securely
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand site usage (anonymized)

Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect site functionality.

JobSpecCheck is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for certain countries
• Certification schemes and codes of conduct
• Strong encryption and security measures

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after policy changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us: